Many a times we encounter the DNS_PROBE_FINISHED_NO_INTERNET error in Chrome. Basically, this error pops up when there is some issue with your internet connection. The following are some of the methods which I personally worked for me.
Fix 1 – Using Command Prompt in Windows
Click on Start Menu > Type cmd > A list of programs will appear with cmd.exe on top.
Right click on cmd.exe > Click on Run as Administrator
Click Yes on the window that pops up.
Now you should be seeing a black command prompt window on your screen.
Type in the following cmd command.
Now restart your PC.
If the above trick didn’t do it then we try addressing any problems associated with your IP address. To resolve the IP issues, you need to release the IP and then renew it. Follow the steps below in sequential order to release and renew your IP address.
- Open up elevated command prompt as administrator.
- Type ipconfig /release and click Enter
- Next, type in ipconfig /renew and press Enter
- Now, to flush the old DNS; type ipconfig /flushdns and press Enter
- Restart your computer
In most cases, either of the above solutions should be able to solve the ‘dns probe finished no internet’ issue and you’d be able to access the internet normally.
Fix 2 – Scan your PC for Malware
Scan your computer for viruses and malware that are know to cause internet connectivity problems.
Many users have reported that a malware, named SENDORI has been causing DNS and other internet connectivity issues on their PC. This malware messes up your computer’s DNS settings and other internet browser setting which leads to such DNS errors.
To remove the SENDORI malware,
- Restart your computer in Safe Mode
- Go to Control Panel > Click on Uninstall a program >
- Select the sendori program > Click Uninstall
- Run CCleaner > Select Registry > Scan for registry issues and fix them
- Restart the computer
If the malware was causing the dns error, then this should fix the problem.
Fix 3 – Change the TCP/IPv4 settings
If the above method using command prompt didn’t solve your issue, then you should consider changing your IPv4 DNS (Domain Name System) Server settings manually. The basic idea here is to stop using the default DNS and use other public domain name resolution services like Open DNS or Google Public DNS.
Open Run > Type in ncpa.cpl and press Enter key
The Network Connections window will pop up. Here you need to right click on the Local Area Network and click on Properties
In the LAN Properties, select the Internet Protocol Version 4 (TCP/IPv4) and click on the Properties button
In the window that pops up, click on Use the following DNS server addresses
- Here, if you choose to use Google’s DNS servers then use 18.104.22.168 as your preferred DNS server and 22.214.171.124 as the alternate DNS.
- Else, if you choose to go with Cisco’s OpenDNS, you can use 126.96.36.199 and 188.8.131.52 as your preferred and alternate DNS servers.
Check the Validate settings upon exit and then click OK button
Restart your PC and hopefully this should resolve the DNS issue.
Fix 4 – Clear the Browser Cache
To clear the cache files on Chrome,
- Click on the hamburger button on the top right-hand side of your browser.
- Click on Settings > Click on Show Advanced Settings
- In the Privacy section > Click on Clear Browsing Data button
- Check Cookies and other site and plugin data and Cached images and files options and hit the Clear browsing data button
Fix 5 – Reboot your Router
Before rebooting your router check to see if you are able to access the internet using other browsers. As this particular DNS error is associated with Chrome, it sometimes so happens that you’ll be able to access internet using other applications. If this is the case then there is no need to reboot the router.
Else, if you are unable to access the internet using other applications and browsers too, then I guess its time to reboot your router. To reboot the router, you need to access the router settings page which can be reached by the url which your router manufacturer has given. Here are some of the ips
D-Link – http://192.168.0.1
Belkin – http://192.168.2.1
Netgear – http://192.168.0.1
TP-link – http://192.168.0.1
Linksys – http://192.168.1.1
3Com – http://192.168.1.1
Micromax – http://192.168.10.1
Once you reach the router settings page, go to System Tools/Maintenance > Reboot
Fix 6 – Update your Driver Software
If the above steps didn’t solve the dns probe no internet error, then check to see if any of your Network Adapter drivers are outdated. Follow the steps below to update your drivers.
- Open Run by pressing Windows key + R
- Type in devmgmt.msc and press OK. This would open the Device Manager window.
- Click on Network Adapters > Right click on the outdated driver and then select Update Driver Software
- Click on Browse my computer for driver software and then choose Let me pick from a list of device drivers on my computer
- Select the compatible network hardware to install it.
- After the installation of driver software is complete a ‘Successful driver update‘ message shows up.
Fix 7 – Remove Website Filtering Software
Many chrome users in the past have reported that some website filter softwares are known to cause DNS errors. So, if you are using any kind of web filtering or parental control software, I suggest you to disable/uninstall it and restart your computer and check if the internet is working.
Fix 8 – System Restore
You can try restoring your computer to a previous restore point which is any date prior to when the issue occurred. This may sometimes affect any changes or updates that you have made during the period. So, do this as your last resort.
I hope one of the above methods has solved your dns no internet issue. If you have successfully fixed this issue using some other method, let us know by commenting below!